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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlotte VanMol

December 14, 2024

5  out of  5
rating by Charlotte VanMol
"Always receive amazing customer service!"
We responded:
"Thanks Charlotte, we appreciate your kind remarks. Merry Christmas and happy New Year!"
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Robin Turner

November 13, 2024

5  out of  5
rating by Robin Turner
"Karen was very responsive to my needs! There was no pressure. She provided me with all the details for me to make an informed decision. Thank you Karen."
We responded:
"Robin we appreciate you taking the time to recognize Karen for helping you with the details you needed."
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Linda Ueckert

November 5, 2024

5  out of  5
rating by Linda Ueckert
"Every time you call this office for documentation or information they are always pleasant, professional and friend. I highly recommend Caren Hebert with Darryl Andrews, State Farm."
We responded:
"Linda, thank you for sharing your thoughts about Caren’s professionalism. We appreciate you!"
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kenneth michiels

September 1, 2024

5  out of  5
rating by kenneth michiels
"Nice and knowledgeable"
We responded:
"Thanks for the great review. We appreciate your business and the opportunity to serve your insurance needs! "
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Larry Lyons

August 22, 2024

5  out of  5
rating by Larry Lyons
"Great Customer Service!! I couldn't ask for better service than the service I've received....."
We responded:
"Larry, thanks for the 5 star report about our service. We appreciate you allowing us to handle your insurance needs and look forward to working for you in the future."
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Sabrina Bordelon

August 6, 2024

5  out of  5
rating by Sabrina Bordelon
"I really enjoy working with Caren. She is always helpful, fast, and friendly!"
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Donna Lamkin

June 17, 2024

5  out of  5
rating by Donna Lamkin
"I had the pleasure of talking to Caren today and was very impressed with her knowledge and quick response to every question I asked and she was so FRIENDLY ..THANK YOU"
We responded:
"Donna, thanks for taking the time to acknowledge The way Caren was able to help you this morning. We appreciate you being so thoughtful. "
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Christina Taylor

June 12, 2024

5  out of  5
rating by Christina Taylor
"Super friendly and efficient service!"
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Betty Booker

May 7, 2024

5  out of  5
rating by Betty Booker
"Kelsey was super helpful in transferring my coverage to my new car. So quick and easy. Thanks again ... Betty B."
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Jay Smith

April 9, 2024

5  out of  5
rating by Jay Smith
"Caren helps me with the coverage and services I need and has always been there when I needed her. So I’ll keep coming back."
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Cindy Reynolds

April 2, 2024

5  out of  5
rating by Cindy Reynolds
"Very helpful and knowledgeable"
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Sonya King

March 9, 2024

5  out of  5
rating by Sonya King
"Caren did an exceptional job providing me with the information i needed."
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Sandy Le

March 6, 2024

5  out of  5
rating by Sandy Le
"Thank you for helping me ❤️"
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Greg Albritton

January 26, 2024

5  out of  5
rating by Greg Albritton
"Darryl Andrews St Farm office has been great in helping with our Insurance needs. All of the employees have been top shelf. We’ve interacted mostly with Kelsey Goss and she has been excellent. Both in setting up our home and auto policies and also in the handling our claims, we’ve been very pleased with our agency."
We responded:
"Greg it’s a pleasure for us to help you with your insurance needs. Thanks for taking the time to recognize Kelsey and the rest of the team in our office and for a great five star rating "
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Alexis Bloodrage

January 25, 2024

5  out of  5
rating by Alexis Bloodrage
"I am relocating to Louisiana and am in need of home owners and flood insurance. I was met with kindness, efficiency, and helpfulness. I have come to expect nothing but this treatment from State Farm and it's employees."
We responded:
"Alexis, there are any number of agents you could have chosen when you moved to Alexandria and we are thankful you chose us. We also appreciate you taking the time to give us a five star rating!"
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Major Thomas

January 20, 2024

5  out of  5
rating by Major Thomas
"Kelsey is the best insurance agent I could possibly have. She goes above and beyond to make sure all my insurance is up to date and never let's me miss a payment... The world need more Kelseys, she's really great and is really the best ever...😁"
We responded:
"Major, Kelsey and I appreciate you taking the time to recognize what a great job she does. Thanks for letting us handle your insurance needs and taking the time to give Kelsey a five star rating!"
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Melissa Mullins

January 11, 2024

5  out of  5
rating by Melissa Mullins
"Caren is amazing and is always so helpful."
We responded:
"Melissa, thanks for recognizing Caren and giving her a five star rating. We appreciate your business and look forward to working with you for years to come!"
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Ms. Collins

January 10, 2024

5  out of  5
rating by Ms. Collins
"I’ve been a customer for years and I LOVE them! ❤️❤️❤️🥰"
We responded:
"Ms. Collins, we love and appreciate you for allowing us to work for you in the past and look forward to years to come. Thanks so much for taking the time to give us a five star rating!"
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Staci Clouse

January 5, 2024

5  out of  5
rating by Staci Clouse
"Great, polite service!"
We responded:
"Staci, thanks for your kind remark. We appreciate your business and for taking time to give us a five star rating!"
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donnie kendrick

January 4, 2024

5  out of  5
rating by donnie kendrick
"I enjoyed talking to Caren Hebert. She was very professional and helped me solve my current insurance problem. Very pleased with her service."
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jamie bolin

December 22, 2023

5  out of  5
rating by jamie bolin
"Been with Darryl Andrews State Farm since 2014.. Always professional.. Love Darryl Andrews State Far.Farm.. Highly Recommend"
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Jody Bordelon

December 21, 2023

5  out of  5
rating by Jody Bordelon
"Ran a quick auto insurance quote request on the State Farm website and received a call from Chris Nugent with D. Andrews Insurance in less than 5 minutes with a confirmation of the quote! That was unexpected, but much appreciated!"
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AMER TOW

December 5, 2023

5  out of  5
rating by AMER TOW
"very knowledgeable, always one call away"
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Dean S Sprouse

November 16, 2023

5  out of  5
rating by Dean S Sprouse
"Every time I have a problem or question I can call and it's taken care of. But I love going in just to see everyone and talk . Really great people"
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Bobbe Guillory

November 15, 2023

5  out of  5
rating by Bobbe Guillory
"I could not have asked for a better experience at State Farm. The agent, Mr.Darryl Andrews was pleasant and friendly. My representative, Kelsey Goss was extremely knowledgeable and answered my many questions without even thinking about them. She was a delight to work with. I am very thankful I found her, and State Farm."